Event Terms and Conditions
THCA Event Terms and Conditions
Version 2.0
Last updated 11 September 2026
These are the terms and conditions that apply to the Events offered by The Healing Centre of Australia (ABN 85 683 861 369). These terms and conditions are to be read together with the Terms and Conditions published on our website, our privacy policy and any other formal written agreements. These documents together form our entire agreement.
These terms and conditions will become binding once you enrol to attend an event, arrive at an event or make any payment for an event. We may update these event terms and conditions and will notify you at the time of update.
Please ensure you read and agree to the updates before you proceed with registration for an event. When you continue to register for new events, you are accepting our terms and conditions for the new event. The time and location, as well as additional details of an event will be notified to you when that information becomes available, or as advertised.
1. Event Inclusions
1.1 We aim to provide a fabulous learning experience in a supportive environment for all our hosted events. Please ensure that you are respectful of all event participants to make the experience an enjoyable one for everyone.
1.2 Please refer to the event inclusions on our promotions page for each event. We may advertise other events from time to time and those events will have the inclusions promoted as part of the event.
1.3 At The Healing Centre of Australia’s sole discretion, we may change the delivery of an event to a different format, including wholly electronic format.
2. Registration
2.1 When you register to attend one of our events, we encourage you to do your research first to ensure that it is suitable for you and your circumstances, particularly if it involves travelling to another location. When you make your booking, you are committed to attend.
2.2 These terms apply to all event attendees, participants, guests and sponsors of the event and these terms will apply from the time that you register for the event.
2.3 Over 18 only: Please note that you must be over the age of eighteen (18) years to attend our events, and accept and be bound by these terms and conditions.
2.4 Please consider your own circumstances carefully before you decide to register and attend any of our events. If the event facilities make it possible for you to bring a partner or other family members, we will have no responsibility for them and you will be responsible for all additional costs associated with having them there.
3. Event Payment
3.1 Payment may be made via PayPal or credit or debit card, processed by Stripe.
3.2 The total sum displayed at checkout (Event Fee) is the full amount you agree to pay when booking an event. The Event Fee includes a 20% non-refundable deposit amount (Deposit). The Deposit is non-refundable due to the costs involved in setting up an event (for example, securing venues).
3.3 At the time of offering an event, we may elect to permit payment by instalments or payment in full up front. Payment in full may be offered at a discounted rate, which will only be available to you if paying in full.
3.4 Installments
(a) Your choice to make payment by way of installments is a commitment by you to pay the full Event Fee.
(b) If we make payment by installment available and you choose that method for payment then the Event Fee must be paid for in full before you are able to attend the event.
(c) If you are paying by instalments:
(i) the greater of the first instalment or the first 20% of the Event Fee will be the Deposit; and
(ii) the instalments after the first instalment will be due the same day of each successive month, or the time period of your payment plan if not monthly, until the Event Fee has been paid in full.
3.5 Failure to make payment in full before the event start date will mean you are not registered to attend that event, and your participation will be deemed cancelled by you and our Refund policy will apply.
3.6 If any payment is dishonoured for any reason, you will be liable for dishonour fees. If money remains unpaid, you will also be liable for any costs and disbursements that we incur in pursuing the debt (including legal costs on a solicitor and own client basis) and debt collection costs to the extent permissible under relevant legislation.
4. Cancellation and Refund policy
4.1 The total amount displayed at checkout is the full amount you agree to pay for your purchase, even if paying by instalments.
(a) All ticket sales are final.
(b) Change of mind refunds are not available.
(c) We invest significant time and money into organising and producing events prior to the event date which are based upon our booked numbers. Credits or transfers are available only as set out in this clause 4.
4.2 Events:
(a) Cancelled by Us
If an event is cancelled by us:
(i) due to circumstances beyond our control, like the imposition of COVID restrictions, then the postponed event provisions below will apply; or
(ii) if cancelled at our discretion, your Event Fee will be refunded in full.
(b) Change of Format
If the event format is changed, you will be expected to attend via the new format. A change in format is not a cancellation.
(c) Postponed by Us
(ii) If the event is postponed by us and you cannot make the postponed date, you may apply the Event Fee less the Deposit as a credit toward attendance at a future event, or for any current services with The Healing Centre of Australia, provided that:
you notify us in writing at least thirty (> 30) days before the event start date that you wish to apply the Event Fee less the Deposit against a future event;
you use that credit within twelve (12) months of the original event date, after which time it will expire;
your application to apply that credit must be made at least thirty (30) days before the start date of the alternate event or service; and
the credit will only be effective if places are available at your nominated event.
(ii) If we postpone an event, you may transfer your ticket to someone else without cost, provided you let us know who the person attending is at least thirty (30) days before the rescheduled event date.
(iii) If you fail to apply for a credit in accordance with 4.2(c)(i) above or fail to notify us of a transfer at least thirty (> 30) days before the rescheduled event date and do not attend, you will forfeit the Event Fee in full.
(d) You Are Unable to Attend
If you are unable to attend an event for any reason:
And notify us less than thirty (< 30) days before the event start date, you will forfeit the Event Fee in full because your place will have already been confirmed and catered.
And notify us at least thirty (> 30) days before the event start date, you may apply the Event Fee less the Deposit as a credit toward attendance at a future event, or for any current services with The Healing Centre of Australia, provided that:
you notify us in writing that you wish to apply the Event Fee less the Deposit against a future event;
you use that credit within twelve (12) months of the original event date, after which time it will expire;
your application to apply that credit must be made at least thirty (> 30) days before the start date of the alternate event or service; and
will only be effective if places are available at you nominated event.
You may transfer your ticket to someone else without cost, provided you let us know who the person attending is at least thirty (> 30) days before the event date.
No credit or transfer of Bonus events or activities
Where an event or activity is offered as an added bonus, you will not be entitled to transfer your ticket or apply any event fee as a credit toward a future event or service because you will still receive the full value of your purchase even without the bonus being delivered.
5. Your Accountability Disclaimer
5.1 Our events aim to provide a thought-provoking and creative process that inspires you to maximise personal, professional and business potential. We cannot do the work for you. You agree to take responsibility for your own circumstances and acknowledge that the benefit you receive from our events will depend on your personal circumstances and the effort you put in.
5.2 You understand that it may take some participants a greater commitment of time and effort than others to implement suggested changes or ideas, and that varied results may arise based on the individual’s starting point, flexibility to change and emotional intelligence.
5.3 While we will use reasonable skills and care in delivering our events, we cannot guarantee that your objectives will be met or that your results will be consistent or improve. Each person comes to us with different circumstances, skills and attitude, all of which can impact their outcomes.
5.4 You are responsible for your own decisions, choices, actions and results when implementing our teachings into all areas of your life. You agree that we will not be liable for any action or inaction, or for any direct or indirect result of any services that we have provided.
5.5 You understand that our events are not to be used as a substitute for professional advice by legal, mental, medical, financial, business, spiritual or other qualified professionals. You must seek independent professional guidance for such matters. You agree that all decisions and actions in these areas are exclusively your responsibility.
5.6 You understand that our events do not substitute for counselling or therapy, and do not prevent, diagnose, treat, or cure any mental disorder as defined by the DSM-V or ICD 10 or medical condition.
6. Events Disclaimer and Exclusions
6.1 You are responsible for your own physical and mental health and wellbeing during travel, during an event and during any activities you elect to participate on the way to, from or at the event location.
6.2 Where any of our events are held at an international location, you are entirely responsible for obtaining and completing your own passport application, travel documentation, visa requirements, customs declarations, border controls, biosecurity and/or entry requirements, including making payment for any visa fees or entry fees. These are outside of our control and are dependent on the country of entry. You acknowledge and agree you are entirely responsible and will not hold us liable for any loss or detriment you may suffer as a result of being refused attempted entry into a foreign country.
6.3 Any vaccination or visa requirements before travel remain your responsibility at all times. We are not responsible for ensuring you comply with any official regulations. Please ensure you have familiarised yourself with any official government warnings before you make the decision to travel.
6.4 You must obtain your own travel insurance with sufficient cover for any activities you undertake and for the correct dates of travel. You are responsible for any travel insurance claims you may make.
6.5 You remain entirely responsible for your own safety and personal health and wellbeing at all times, during any event facilitated by The Health Centre Australia, including both domestic or international locations. What this means is that if (for example) you slip by the pool at a venue and hurt yourself, you will not attempt to hold us responsible for any injury you suffer as a result.
6.6 You acknowledge that there are risks involved with consuming food and beverages in other countries and undertake to establish your own personal precautions to protect your health, wellbeing and safety. We accept no responsibility for any food poisoning, food allergy flare-ups, drink spiking, accidents or otherwise any threat to your safety.
6.7 Consumption of alcohol is entirely your responsibility. You must familiarise yourself with the local laws and customs regarding alcohol consumption, and your bodily reaction, and your actions as a result of alcohol consumption.
6.8 We ask that you also be mindful of local customs and expectations when you consider your travel wardrobe and any extracurricular activities you elect to undertake so as to avoid offending any local customs or laws.
7. Limited liability and indemnity
7.1 To the extent permissible under relevant legislation, we will not be liable for any loss or damages including loss of profits, loss of opportunity or damages suffered by any person from following or applying any advice, coaching, ideas or content developed as part of our events.
7.2 To the fullest extent permitted by law, and without limiting the application of the Australian Consumer Law, you agree that:
(a) our total aggregate liability for any claim(s) by you relating to any event we deliver to you is limited to the amount actually paid by you for that event;
(b) if there is any fault in an event, our liability will be limited (at our choice) to:
(i) the delivery of that event again; or
(ii) refunding part or all the cost you have paid for that event.
7.3 You agree to indemnify us and hold us harmless against loss or damages suffered by you or any other person arising from your breach of these terms and conditions.
8. General
8.1 Relationship – We deliver our events to you as independent contractors and nothing in these terms and conditions should be interpreted to suggest otherwise.
8.2 Assignment – The events are personal to you and this agreement and cannot be assigned to any other person. Event attendance may be transferred subject to the terms and conditions of that event.
8.3 No Waiver – Any time or other indulgence granted by me will not in any way amount to a waiver of any of our rights or remedies under this agreement.
8.4 Governing Law – This agreement is governed by the laws of Queensland, Australia, and you agree to be subject to the jurisdiction of the courts of Queensland, Australia if there was a serious dispute between us.
8.5 Severability – If any of these terms and conditions are determined to be invalid or unenforceable, then the invalid or unenforceable provision will be severed, and the remainder of the terms and conditions will continue in effect.
8.6 Entire agreement – These terms and conditions are to be read together with our Program Terms and Conditions, Privacy Policy and any other formal written agreements. These documents together form the entire agreement between us. Anything else discussed beforehand or afterward is not part of our agreement or fees charged unless it was included or has been agreed to in writing.
End.